Terms AND CONDITIONS

All transactions are in Australian Dollars

CLASSES

The Alliance Française de Sydney is responsible for allocating the students to the class that best corresponds to their language level and needs. Any change of class requires the approval of the teacher. Students are reminded that they cannot choose a particular class or teacher. As teachers have extensive experience, every effort will be made to maintain high standards of teaching and smooth transition from one session to another or for the replacement of a teacher. In the best interest of our students, the Alliance Française de Sydney asks that first enrolments and re-enrolments be made 1 week prior to the commencement date of each session in order to avoid class cancellations. Early re-enrolments will be entitled to the discount stated below under ‘re-enrolment discount offers’. Any information provided to the Alliance Française de Sydney is strictly confidential and will not be disclosed to other third parties.

The maximum size for each class is sixteen students. In the case of insufficient numbers or unforeseen circumstances, the Alliance Française de Sydney reserves the right to cancel a class, in which case another course will be offered or a full refund will be made.The Alliance Française de Sydney reserves the right to change teachers during a course.

Please note that classes will not be held on New South Wales public holidays. In this case, class hours will be extended to compensate for missed classes or organised on another day.
 

ENROLMENT AND FEES

Enrolment can be made in person or online, but will not be confirmed until the full payment has been received (please consult website or brochure for the most up-to-date details). All non-beginner students must take a placement test before beginning their courses. All students are asked to enrol for the full session. Fees do not include textbooks. All prices are inclusive of GST.

Note that fees cannot be refunded or transferred in the case of cancellation by the student less than 2 working days before the course starts. No partial refund can be granted for classes not attended and no postponement can be allowed except under special circumstances whereby justification is provided and approval from the School Director is granted). In either circumstance, an $80 administration fee will be charged.
In the case of illness, whereby a medical certificate is provided, reimbursements for classes not taken may be made.
 

ENROLMENT DISCOUNT OFFERS

The Alliance Française also rewards special discounts to its most loyal students when they enrol before the early bird deadline (usually latest 1 week prior to the beginning of the next session):
• 5% discount for the first enrolment
• 10% discount a consecutive re-enrolment
This is valid for all courses (general and specialised ones) except private tuition and kids and teenagers holiday courses. Please note the early bird discount only applies to full term courses.
This offer cannot be used in conjunction with any other offer.
 

PRIVATE LESSONS

Enrolment can be made in person at the Alliance Française de Sydney at 257 Clarence Street, Sydney. Private tuition bookings can be made by calling the Front Desk at (02) 9292 5700. Fees (please consult website or class brochure for the most up-to-date details) are to be paid for a minimum of 6 hours and at least 48 hours prior to the lesson. In the case of cancellation of a lesson by the student, 24 hours notice is required, otherwise, the full fee will be charged. To re-schedule a lesson, please contact the staff at the front desk. Fees are not refundable or transferable. All private courses in the package must be completed within 6 months of the first class. A 5% discount is offered for a 10 hour package.
 

CATCH-UP LESSONS

Students enrolled in Standard, Easy-Going and Intensive for adult courses are permitted a maximum of 3 half-hour make-up lessons per session. These can be booked by calling the front desk or in person, and are charged at a rate of $20 on a one-to-one basis (full payment when booking). No refunds are given for failure to attend. In the case of cancellation of a catch-up lesson by the student, 24 hours notice is required, otherwise, the full fee will be charged.
 

EXAMS

Enrolment can be made in person or by visiting the Alliance Française de Sydney website or over the phone. However, enrolment will not be confirmed until the full application fee (please consult website or brochure for the most up-to-date costs) and signed forms have been received by the front desk staff. Please be advised that enrolment must be made 4 weeks prior to the date of examination. Payment is non-refundable and non-transferable.
 

STUDENT BENEFITS

Students are entitled to the same benefits as paid members, including discounts and access to the Media Centre. However, this privilege is valid only for the duration of the course and the following 60 days.
Unless they become a member of the Alliance Française de Sydney by paying their subscription, or by being granted a free membership, students are not allowed to take part in any meeting of members of the Alliance Française de Sydney and do not carry any voting rights for such meetings.

MEMBERSHIP

Membership is valid for one year.

Membership allows members to enjoy many advantages and entitles them to vote at the AGM.
 

GIFT VOUCHER

The Alliance Française gift voucher may be applied to any product sold at the Alliance Française de Sydney (French courses, workshops, magazines, events organized at the Alliance Française). It is not refundable or exchangeable, nor is it transferable or redeemable for cash. The voucher does not guarantee admission into classes. Admission is subject to the availability of classes and requires the gift recipient to be present in person to enrol in a course. The voucher must be exchanged at the Alliance Française de Sydney for a valid course enrolment. It is for single use only and must be given in to the Alliance Française de Sydney when redeemed.

The voucher is only valid for courses at the Alliance Française de Sydney, CBD and Chatswood branches. The voucher is valid for one year after the issue date. If enrolment is made for a class of a lesser value than the face value of the gift voucher, the difference will not be reimbursed to the recipient of the voucher.

PROMOTION CODE

- Not to be used in conjunction with any other offer

- Subject to availability

- Valid for one session and one course only per person (for either adults, teenagers or children)

- This offer does not include private tuition