Customer Service Officer

We currently have an exciting opportunity to join our dynamic team!

TYPE OF EMPLOYMENT:
Full time - Part time

SALARY:
Remuneration will be in line with the applicable Award.

JOB LOCATION:

Sydney CBD

Job description:

You will be an essential point of contact for students and guests, which includes greeting, addressing enquiries and processing sales. The role requires exceptional customer service, excellent communication skills, and ideally, a strong interest in France. Working alongside a small team, this role will allow you to work in collaboration with other departments including Teaching, Marketing, Events and the Media Centre.

Essential Criteria:

• Good command in English and knowledge in French
• Previous customer service experience (at least 2 years)
• Excellent customer service skills combined with outstanding problem-solving
• Ability to work autonomously and as part of a team
• Excellent organisation skills and ability to multi-task
• Have proficiency in Microsoft Office applications and online database management
• A desire to learn a range of tasks and activities
• A positive attitude
  
  

Visa requirements:
For non-Australian citizens, please kindly note that we require a valid working visa.

CONTACT:

Candidates should send a cover letter and resume, both in PDF format, by email to enquiries@afsydney.com.au