FaQ

(COVID-19)

What precautions are you taking with resuming some classes onsite?

In line with NSW Government recommendations, we will be adhering to stringent COVID protocols to provide our students as safe a learning experience as possible. For full details please consult our health and safety plan.* Please note that whilst we will endeavour to deliver these courses face-to-face, they are subject to moving online mid-session, should it become necessary.

*Health & safety plan

The health, safety and well-being of our students remains our utmost priority, and we have taken all necessary precautions with resuming on-site teaching. These include, but are not limited to:

  • Reducing the number of students per class 
  • Students will be asked to use the hand sanitizer provided upon arrival.
  • Implementing additional cleaning and disinfecting measures (before and after each class) and providing access to hand sanitizer at high-contact areas.
  • Requesting any student and/ or teacher who displays any of the following symptoms to stay at home and self-quarantine: fever, cough, sore/scratchy throat, shortness of breath, loss of smell or loss of taste.


Are your courses still running? 

We are delighted to announce that a small selection of adult courses are returning to face-to-face teaching, in response to student preferences. These will include certain classes from A1.1, A1.2, B2.2 C1-C2 and B1 Conversation levels.

Places are strictly limited in these onsite classes – be quick to secure your seat here. Please note that whilst we will endeavor to deliver these courses face-to-face, they are subject to moving online during the session, should this become necessary. In addition, we are still offering courses online! Check our website to find out more.

Some of our courses are also running online. These courses will be provided using a combination of video conferencing and an e-learning platform (click here for more details). We believe that this represents a wonderful opportunity to stay connected, even whilst some of us are confined inside and during a time when social distancing is being encouraged. Please remember that your safety and well-being are at the core of all our decision making and we will continue to work hard to provide the best service we can.

In addition, our kids courses have resumed to face-to-face teaching. You can find more information on this here. 

Is your Media Centre still open?

Our Media Centre has temporarily closed. We have waived pending return dates on any borrowed items until further notice, meaning that no late fees will be incurred during this period. We encourage our avid Media Centre fans and those who may be confined at home to make the most of the numerous online resources and activities which you can find here. 


ENROLMENT

I’ve never studied French before. What is my level and how do I enrol?
Your level is A1.1 – to enrol, please select your preferred pace here. 

I’ve studied before but don’t remember my level. How do I find out?
You will need to take a placement test online here.

How do I re-enrol?
Please log in to your existing account here.

I’ve missed a class. What can I do?
You can book a Catch Up lesson for only $30 here.

I want to build confidence and revise some aspects learnt in class. What can I do?
Depending on your level, you can attend one of our A1, A2 or B1 Essentials class for only $79 here.

I have studied French before and would like to work on my spoken skills. What can I do?
Starting from level A1 until C2, our Conversation courses improve spoken French through discussions on French culture and contemporary issues as presented in authentic articles and videos from the French press. You can enrol here.

I am travelling to France and wish to learn some key phrases before my trip. What can I do?
If you're a beginner, you can take our crash-course here.